Connecticut state Representative Kim Rose had a bad Facebook experience. Someone created a page using her name and photos without her consent and then requested $650 from her friends. Although she allegedly reported the case to the social network at least a dozen times, the site took “too long” to address her concerns.
So now Connecticut Attorney General George Jepsen is putting pressure on Facebook to provide information on how the site detects and disables fraudulent accounts, claiming that there is a “real and immediate danger of financial fraud and identity theft associated with this scam.”
According to CT Watchdog, Jepsen gave Facebook a deadline of next week to provide the information requested. H wants to know exactly how many fraudulent and hacked accounts were reported in the last year and a half, and exactly what are the site’s policies for addressing users’ complaints.
Jepsen’s request casts a spotlight on concerns people have regarding whether Facebook is safe enough. The fact that a hacking occurred on the profile of the social network’s own Chief Executive Officer, Mark Zuckerberg, suggests that the site has its work cut out already — security needs seem to increase apace with the growth in membership.
What do you think about an attorney general trying to hold Facebook accountable for their policies surrounding fraudulent profiles? Will Facebook truly be able to rid itself from all the spammers and scammers?