Facebook has made a significant upgrade to their pages product, enabling administrators to report spammers and ban people who have made any abusive comments. This is something that many administrators have struggled with as their pages grew in popularity. There is no doubt that administrators will welcome this new form of moderation.
Just last week we had our own problem with abusive users and had to regularly delete comments. It can become extremely difficult, especially if you don’t have any way to find the user out of tens of thousands (or even hundreds of thousands) of fans. Perhaps Facebook Pages will now become a better center for productive dialogue rather than a haven for abusive users.
Have you seen this new feature? Are you happy that they added it?
Thanks to Mari Smith who first pointed this out on Facebook.