Social shopping companies are flocking to Facebook support as a solution for their users, yet gaming companies are behind either by strategy or fluke. This week Konami, a leader in online games is leading the pack and offering one-on-one support for its game Viva Mall.
Click here to read the rest of this article on Social Times.
Lisa Raphael (left), the social media producer at Katie Couric's daytime talk show Katie, is one of our featured speakers in Mediabistro's upcoming