Social media analytics provider Crowdbabble added customer support to its mix, launching a new set of social customer service reports that allow Facebook page administrators to analyze their efforts on that front.
Social media analytics provider Crowdbabble hopes to give its users a better picture of how their campaigns are performing on Facebook-owned photo-sharing network Instagram with its launch of Instagram analytics.
Facebook’s built-in page insights are helpful, but not if you’re looking for minute-to-minute changes. Crowdbabble wants to solve that. The company recently launched a real-time Facebook analytics monitor, so brands can see how their pages (and those of their competitors) are doing instantly.