Social media analytics provider Crowdbabble added customer support to its mix, launching a new set of social customer service reports that allow Facebook page administrators to analyze their efforts on that front.
Facebook has positioned itself as one of the giants of the web, offering everything from messaging to live chat, photo hosting, video streaming, social applications, games and more. They are constantly adding new features to make the site more social and more functional. However, there is still one glaring feature missing from Facebook’s repertoire. Where are Facebook’s video analytics?