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<title>CRM - AllFacebook</title>
<link>http://allfacebook.com</link>
<description>The Unofficial Facebook Blog - Facebook News, Facebook Marketing, Facebook Business, and More!</description>
<copyright>Copyright 2013</copyright>
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<title>Nimble 3.0 Allows Brands To Be More Nimble In Managing Facebook Relationships</title>
<description><![CDATA[<p><a href="http://allfacebook.com/files/2013/05/NimbleLogo.jpg"><img class="alignright size-full wp-image-117996" style="margin-left: 10px; margin-bottom: 10px;" title="NimbleLogo" src="http://allfacebook.com/files/2013/05/NimbleLogo.jpg" alt="" width="180" height="180" /></a>Customer-relationship-management tool <a title="HootSuite Adds Three Business-Focused Apps" href="http://allfacebook.com/hootsuite-nimble-stocktwits-yupiq_b106540" target="_blank">Nimble</a> announced the release of <a title="Nimble" href="http://www.nimble.com/" target="_blank">Nimble 3.0</a>, with updates highlighted by the Today Screen, a new homepage that allows users to more closely follow and monitor their Facebook <a title="Facebook Rolls Out Trusted Contacts" href="http://allfacebook.com/facebook-rolls-out-trusted-contacts_b116469" target="_blank">friends</a> and fans and contacts from other social networks, and the Signals Screen, which highlights social network interactions that should receive priority.</p>
<p> <a href="http://allfacebook.com/nimble-3_b117995#more-117995" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>David Cohen</dc:creator>
<comments>http://allfacebook.com/nimble-3_b117995#disqus_thread</comments>
<link>http://allfacebook.com/nimble-3_b117995</link>
<guid isPermaLink="false">http://allfacebook.com/?p=117995</guid>
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<pubDate>Tue, 21 May 2013 12:52:38 +0000</pubDate>
  
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</item>
<item>
<title>Spruce Media Bullish On Facebook In 1Q Report On State Of Advertising</title>
<description><![CDATA[<p><a href="http://allfacebook.com/files/2012/10/SpruceMediaLogo.jpg"><img class="alignright size-full wp-image-103107" style="margin-left: 10px; margin-bottom: 10px;" title="SpruceMediaLogo" src="http://allfacebook.com/files/2012/10/SpruceMediaLogo.jpg" alt="" width="180" height="180" /></a><a title="Spruce Media Offers Facebook Brands Access To Nielsen Online Campaign Ratings" href="http://allfacebook.com/spruce-media-nielsen-online-campaign-ratings_b115263" target="_blank">Spruce Media</a>, a Facebook <a title="Facebook Introduces Strategic Preferred Marketing Developer Tier" href="http://allfacebook.com/strategic-preferred-marketing-developer_b100229" target="_blank">Strategic Preferred Marketing Developer</a>, examined the <a title="State of Facebook Advertising Q1 2013" href="http://clearslide.com/v/m3nej5" target="_blank">state of Facebook advertising in the first quarter of 2013</a>, and reported mostly positive results, in advance of the social network’s <a title="Facebook To Announce 1Q 2013 Financial Results May 1" href="http://allfacebook.com/facebook-1q-2013-results-may-1_b114220" target="_blank">first-quarter earnings call</a> Wednesday afternoon.</p>
<p> <a href="http://allfacebook.com/spruce-media-1q-2013-state_b116129#more-116129" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>David Cohen</dc:creator>
<comments>http://allfacebook.com/spruce-media-1q-2013-state_b116129#disqus_thread</comments>
<link>http://allfacebook.com/spruce-media-1q-2013-state_b116129</link>
<guid isPermaLink="false">http://allfacebook.com/?p=116129</guid>
		<category><![CDATA[News]]></category>
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		<category><![CDATA[Verizon]]></category>
<pubDate>Mon, 29 Apr 2013 14:20:59 +0000</pubDate>
  
	<media:content url="http://allfacebook.com/files/2012/10/SpruceMediaLogo.jpg" width="290" height="140" medium="image" />
</item>
<item>
<title>NextPrinciples Names Three New Customers: SugarCRM, Marathon Sports, IT World Canada</title>
<description><![CDATA[<p><a href="http://allfacebook.com/files/2013/01/NextPrinciplesLogo.jpg"><img class="alignright size-full wp-image-109138" style="margin-left: 10px; margin-bottom: 10px;" title="NextPrinciplesLogo" src="http://allfacebook.com/files/2013/01/NextPrinciplesLogo.jpg" alt="" width="180" height="180" /></a>Following <a title="NextPrinciples, SugarCRM Expand Their Partnership" href="http://allfacebook.com/nextprinciples-sugarcrm_b114403" target="_blank">last week’s announcement</a> of an expanded partnership with customer-relationship-management system SugarCRM, social analytics and engagement solutions provider <a title="NextPrinciples Dips Toes Into Facebook Analytics, Engagement Waters With Insight-To-Action" href="http://allfacebook.com/nextprinciples-insight-to-action_b109137" target="_blank">NextPrinciples</a> Tuesday named SugarCRM as one of three new customers for its Insight-to-Action platform, joined by Marathon Sports and IT World Canada.</p>
<p> <a href="http://allfacebook.com/nextprinciples-sugarcrm-marathon-sports-it-world-canada_b114811#more-114811" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>David Cohen</dc:creator>
<comments>http://allfacebook.com/nextprinciples-sugarcrm-marathon-sports-it-world-canada_b114811#disqus_thread</comments>
<link>http://allfacebook.com/nextprinciples-sugarcrm-marathon-sports-it-world-canada_b114811</link>
<guid isPermaLink="false">http://allfacebook.com/?p=114811</guid>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Fawn Annan]]></category>
		<category><![CDATA[Insight-To-Action]]></category>
		<category><![CDATA[IT World Canada]]></category>
		<category><![CDATA[Marathon Sports]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Martin Schneider]]></category>
		<category><![CDATA[Metrics]]></category>
		<category><![CDATA[NextPrinciples]]></category>
		<category><![CDATA[SugarCRM]]></category>
		<category><![CDATA[Visability]]></category>
<pubDate>Tue, 09 Apr 2013 11:16:08 +0000</pubDate>
  
	<media:content url="http://allfacebook.com/files/2013/01/NextPrinciplesLogo.jpg" width="290" height="140" medium="image" />
</item>
<item>
<title>NextPrinciples, SugarCRM Expand Their Partnership</title>
<description><![CDATA[<p><a href="http://allfacebook.com/files/2013/01/NextPrinciplesLogo.jpg"><img class="alignright size-full wp-image-109138" style="margin-left: 10px; margin-bottom: 10px;" title="NextPrinciplesLogo" src="http://allfacebook.com/files/2013/01/NextPrinciplesLogo.jpg" alt="" width="180" height="180" /></a>When social analytics and engagement solutions provider <a title="NextPrinciples Dips Toes Into Facebook Analytics, Engagement Waters With Insight-To-Action" href="http://allfacebook.com/nextprinciples-insight-to-action_b109137" target="_blank">NextPrinciples debuted its Insight-to-Action integrated platform in January</a>, one of the features it highlighted was the platform’s ability to integrate with existing customer-relationship-management systems such as that of <a title="SugarCRM" href="http://www.sugarcrm.com/" target="_blank">SugarCRM</a>. The two companies further extended their ties by announcing an expanded partnership Wednesday.</p>
<p> <a href="http://allfacebook.com/nextprinciples-sugarcrm_b114403#more-114403" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>David Cohen</dc:creator>
<comments>http://allfacebook.com/nextprinciples-sugarcrm_b114403#disqus_thread</comments>
<link>http://allfacebook.com/nextprinciples-sugarcrm_b114403</link>
<guid isPermaLink="false">http://allfacebook.com/?p=114403</guid>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Clint Oram]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Insight-To-Action]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[NextPrinciples]]></category>
		<category><![CDATA[Satya Krishnaswamy]]></category>
		<category><![CDATA[SugarCRM]]></category>
<pubDate>Wed, 03 Apr 2013 13:47:29 +0000</pubDate>
  
	<media:content url="http://allfacebook.com/files/2013/01/NextPrinciplesLogo.jpg" width="290" height="140" medium="image" />
</item>
<item>
<title>NextPrinciples Dips Toes Into Facebook Analytics, Engagement Waters With Insight-To-Action</title>
<description><![CDATA[<p><a href="http://allfacebook.com/files/2013/01/NextPrinciplesLogo.jpg"><img class="alignright size-full wp-image-109138" style="margin-left: 10px; margin-bottom: 10px;" title="NextPrinciplesLogo" src="http://allfacebook.com/files/2013/01/NextPrinciplesLogo.jpg" alt="" width="180" height="180" /></a>The Facebook and social <a title="Tigerlily Adds Insights To Facebook Marketing Mix" href="http://allfacebook.com/tigerlily-insights_b108402" target="_blank">analytics</a> and <a title="PostRocket: Facebook’s News Feed Algorithm Can Actually Help Pages" href="http://allfacebook.com/postrocket-facebook-algorithm_b109018" target="_blank">engagement</a> sector welcomed a new entrant Wednesday: integrated platform Insight-to-Action, from <a title="NextPrinciples" href="http://nextprinciples.com/" target="_blank">NextPrinciples</a>.</p>
<p> <a href="http://allfacebook.com/nextprinciples-insight-to-action_b109137#more-109137" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>David Cohen</dc:creator>
<comments>http://allfacebook.com/nextprinciples-insight-to-action_b109137#disqus_thread</comments>
<link>http://allfacebook.com/nextprinciples-insight-to-action_b109137</link>
<guid isPermaLink="false">http://allfacebook.com/?p=109137</guid>
		<category><![CDATA[News]]></category>
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		<category><![CDATA[Follow]]></category>
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		<category><![CDATA[Microsoft Dynamics]]></category>
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		<category><![CDATA[Satya Krishnaswamy]]></category>
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<pubDate>Wed, 23 Jan 2013 15:08:28 +0000</pubDate>
  
	<media:content url="http://allfacebook.com/files/2013/01/NextPrinciplesLogo.jpg" width="290" height="140" medium="image" />
</item>
<item>
<title>Report: Salesforce.com Set To Acquire Facebook Ad-Management Provider Buddy Media</title>
<description><![CDATA[<p><a href="http://allfacebook.com/files/2012/05/SalesforceComLogo.jpg"><img class="alignright size-full wp-image-90286" style="margin-left: 10px; margin-bottom: 10px;" title="SalesforceComLogo" src="http://allfacebook.com/files/2012/05/SalesforceComLogo.jpg" alt="" width="150" height="150" /></a>Facebook and social ad-management software provider <a title="Report: 10 Tips For Better Facebook Engagement" href="http://allfacebook.com/buddy-media-10-tips_b90037" target="_blank">Buddy Media</a> acquired Facebook advertising developer <a title="Facebook Developer Buddy Media Buys Brighter Option" href="http://allfacebook.com/facebook-buddy-media-acquisition_b79368" target="_blank">Brighter Option</a> and social commerce and analytics startup <a title="Buddy Media Acquires Spinback" href="http://allfacebook.com/buddy-media-acquires-spinback_b43076" target="_blank">Spinback</a> <a href="http://allfacebook.com/buddy-media-acquires-spinback_b43076"></a>over the past year, but it may find itself on the other side of the table soon.</p>
<p> <a href="http://allfacebook.com/salesforce-com-buddy-media_b90285#more-90285" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>David Cohen</dc:creator>
<comments>http://allfacebook.com/salesforce-com-buddy-media_b90285#disqus_thread</comments>
<link>http://allfacebook.com/salesforce-com-buddy-media_b90285</link>
<guid isPermaLink="false">http://allfacebook.com/?p=90285</guid>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Brighter Option]]></category>
		<category><![CDATA[Buddy Media]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Oracle]]></category>
		<category><![CDATA[Salesforce.com]]></category>
		<category><![CDATA[Spinback]]></category>
		<category><![CDATA[Vitrue]]></category>
<pubDate>Wed, 30 May 2012 11:34:04 +0000</pubDate>
  
	<media:content url="http://allfacebook.com/files/2012/05/SalesforceComLogo.jpg" width="290" height="140" medium="image" />
</item>
<item>
<title>Buddy Media Soups Up Social Marketing Suite</title>
<description><![CDATA[<p><a href="http://allfacebook.com/files/2012/05/BuddyMediaLogo.jpg"><img class="alignright size-full wp-image-88849" title="BuddyMediaLogo" src="http://allfacebook.com/files/2012/05/BuddyMediaLogo.jpg" alt="" width="150" height="150" /></a>Social enterprise software creator <a title="Buddy Media Debuts Fruits Of Brighter Option Acquisition: BuyBuddy" href="http://allfacebook.com/buddy-media-buybuddy_b87529" target="_blank">Buddy Media</a> <a href="http://allfacebook.com/buddy-media-buybuddy_b87529"></a>announced a host of additions to its social marketing suite this morning, including a unified social data application-programming interface, universal conversion tracking, and a new mobile content-development platform.</p>
<p> <a href="http://allfacebook.com/buddy-media-social-data-api_b88848#more-88848" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>David Cohen</dc:creator>
<comments>http://allfacebook.com/buddy-media-social-data-api_b88848#disqus_thread</comments>
<link>http://allfacebook.com/buddy-media-social-data-api_b88848</link>
<guid isPermaLink="false">http://allfacebook.com/?p=88848</guid>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[API]]></category>
		<category><![CDATA[Application-Programming Interface]]></category>
		<category><![CDATA[Applications]]></category>
		<category><![CDATA[apps]]></category>
		<category><![CDATA[Buddy Media]]></category>
		<category><![CDATA[Campaigns]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Data]]></category>
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		<category><![CDATA[Tracking]]></category>
<pubDate>Tue, 15 May 2012 09:01:17 +0000</pubDate>
  
	<media:content url="http://allfacebook.com/files/2012/05/BuddyMediaLogo.jpg" width="290" height="140" medium="image" />
</item>
<item>
<title>AgoraPulse Offers Low-Cost Facebook CRM Alternative</title>
<description><![CDATA[<p><a href="/files/2012/02/AgoraPulseLogo.jpg"><img class="alignright size-full wp-image-79181" style="margin-left: 10px; margin-bottom: 10px;" title="AgoraPulseLogo" src="/files/2012/02/AgoraPulseLogo.jpg" alt="" width="200" height="200" /></a>AgoraPulse is tailoring its entry into the <a href="http://www.allfacebook.com/salesforces-facebook-integration-is-still-a-year-away-2011-03" target="_blank">customer-relationship-management</a> field to small and midsized businesses, emphasizing its self-service interface and affordable pricing.</p>
<p> <a href="http://allfacebook.com/agorapulse_b79178#more-79178" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>David Cohen</dc:creator>
<comments>http://allfacebook.com/agorapulse_b79178#disqus_thread</comments>
<link>http://allfacebook.com/agorapulse_b79178</link>
<guid isPermaLink="false">http://www.allfacebook.com/?p=79178</guid>
		<category><![CDATA[News]]></category>
		<category><![CDATA[AgoraPulse]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Marketing]]></category>
<pubDate>Fri, 24 Feb 2012 16:30:49 +0000</pubDate>
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<item>
<title>23% Of Firms Offer Customer Support On Facebook</title>
<description><![CDATA[<p><a href="/files/2011/10/CustomerService.jpg"><img class="alignright size-full wp-image-64437" title="CustomerService" src="/files/2011/10/CustomerService.jpg" alt="" width="200" height="200" /></a>Providing <a title="Conversocial Offers Free Facebook Customer Service Kit" href="http://www.allfacebook.com/facebook-customer-service-2011-10" target="_blank">customer service</a> via Facebook is becoming more mainstream: A survey of 331 companies with annual revenue of more than $10 million found that 23 percent of them provide customer service and support via the social network.</p>
<p> <a href="http://allfacebook.com/facebook-crm_b64435#more-64435" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>David Cohen</dc:creator>
<comments>http://allfacebook.com/facebook-crm_b64435#disqus_thread</comments>
<link>http://allfacebook.com/facebook-crm_b64435</link>
<guid isPermaLink="false">http://www.allfacebook.com/?p=64435</guid>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Brands]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Customers]]></category>
		<category><![CDATA[MarketTools]]></category>
		<category><![CDATA[Pages]]></category>
		<category><![CDATA[Statistics]]></category>
<pubDate>Tue, 25 Oct 2011 13:55:44 +0000</pubDate>
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