A Facebook customer-satisfaction survey appears to be making the rounds, but this one sticks to the user experience, and doesn’t detour into politics, like a similar effort that was released in error last month.
Mediabistro Webcast Vine webcast on Wednesday, June 19 from 4-5 pm ET. In this one-hour webcast, Gemma Craven (left), EVP, New York group director at Social@Ogilvy will discuss best practices for using the visual social platform and share some of her team's successful vine videos. Register here.
Facebook took a beating in the latest American Customer Satisfaction Index, released Tuesday in partnership with ForeSee, experiencing the largest decline of the 230 companies measured, 8 percent, and setting a record low for an e-business.