customer support - AllFacebook http://allfacebook.com The Unofficial Facebook Blog - Facebook News, Facebook Marketing, Facebook Business, and More! Copyright 2013 Fri, 24 May 2013 11:46:38 +0000 http://blogs.law.harvard.edu/tech/rss http://wordpress.org/?v=3.4.1 How To Grow Your Business Using Facebook Last week, the owner of a social media consultancy contacted me via LinkedIn to ask for tips on “articulating her Facebook pitch” to prospective clients. She has many clients, she said, who aren’t convinced that they need to have a presence on what is still the most popular social network. This woman clearly knows her stuff, so her inquiry made me realize that even though Facebook has such a dominant presence, many businesses still do not see its full potential.

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New Career Opportunities Daily: The best jobs in media.

]]> Guest Writer http://allfacebook.com/shortstack-jim-belosic-grow-business_b110216#disqus_thread http://allfacebook.com/shortstack-jim-belosic-grow-business_b110216 http://allfacebook.com/?p=110216 Wed, 06 Feb 2013 14:30:22 +0000 Facebook Testing Customer-Service Chat For Small Businesses With Salesforce.com Chat may soon be where it’s at for small businesses that are confused about Facebook’s myriad advertising and marketing options, as TechCrunch reported that the social network is testing a system from Salesforce.com that allows page administrators to contact its customer-service department via chat.

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New Career Opportunities Daily: The best jobs in media.

]]> David Cohen http://allfacebook.com/customer-service-chat-salesforce_b106217#disqus_thread http://allfacebook.com/customer-service-chat-salesforce_b106217 http://allfacebook.com/?p=106217 Thu, 06 Dec 2012 12:10:17 +0000 Zendesk Adds Support For Facebook Private Messages Cloud-based help desk software provider Zendesk announced that its Zendesk for Facebook now supports private messages.

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New Career Opportunities Daily: The best jobs in media.

]]> David Cohen http://allfacebook.com/zendesk-private-messages_b94146#disqus_thread http://allfacebook.com/zendesk-private-messages_b94146 http://allfacebook.com/?p=94146 Wed, 11 Jul 2012 12:30:19 +0000 Do Automated Facebook Responses Defeat The Purpose? As demand for customer support on Facebook and other social networks increases, it will be increasingly difficult for companies to keep up. But appeasing customers will garner the customer loyalty they depend on.

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New Career Opportunities Daily: The best jobs in media.

]]> Julie D. Andrews http://allfacebook.com/automated-responses_b91218#disqus_thread http://allfacebook.com/automated-responses_b91218 http://allfacebook.com/?p=91218 Fri, 08 Jun 2012 12:05:43 +0000