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<title>GoDaddy - AllFacebook</title>
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<description>The Unofficial Facebook Blog - Facebook News, Facebook Marketing, Facebook Business, and More!</description>
<copyright>Copyright 2013</copyright>
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<title>Customer Service Via Facebook, Twitter Becoming More Mainstream</title>
<description><![CDATA[<p><a href="http://allfacebook.com/files/2013/03/CSRFemaleLaptop.jpg"><img class="alignright size-full wp-image-112367" style="margin-left: 10px; margin-bottom: 10px;" title="CSRFemaleLaptop" src="http://allfacebook.com/files/2013/03/CSRFemaleLaptop.jpg" alt="" width="227" height="180" /></a><a title="Facebook Testing Customer-Service Chat For Small Businesses With Salesforce.com" href="http://allfacebook.com/customer-service-chat-salesforce_b106217" target="_blank">Customer service</a> via social channels such as Facebook and Twitter, once considered an afterthought by most companies, has exploded of late, with <a title="Conversocial Update Prioritizes Facebook Wall Posts" href="http://allfacebook.com/facebook-conversocia_b75201" target="_blank">Conversocial</a> Co-Founder and CEO <a title="Facebook Marketing Firm Betapond Acquires App Developer IPlatform" href="http://allfacebook.com/betapond-acquires-iplatform_b100751" target="_blank">Joshua March</a> telling AllFacebook in an interview, “Over the past year, 2012, so many people woke up. Suddenly, every company we spoke with understood that social customer service was important.”</p>
<p> <a href="http://allfacebook.com/conversocial-joshua-march-social-customer-service_b112366#more-112366" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>David Cohen</dc:creator>
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		<category><![CDATA[News]]></category>
		<category><![CDATA[American Greetings]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Bank of Montreal]]></category>
		<category><![CDATA[Conversocial]]></category>
		<category><![CDATA[CSRs]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Customer-Service Agents]]></category>
		<category><![CDATA[Customer-Service Representatives]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[GoDaddy]]></category>
		<category><![CDATA[Groupon]]></category>
		<category><![CDATA[Joshua March]]></category>
		<category><![CDATA[Metrics]]></category>
		<category><![CDATA[Prioritization]]></category>
		<category><![CDATA[Scheduled Posts]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Work Flow]]></category>
<pubDate>Thu, 07 Mar 2013 11:12:39 +0000</pubDate>
  
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<title>Facebook Advertising, Marketing Firm Optimal Adds $7M In Funding, New CFO</title>
<description><![CDATA[<p><a href="http://allfacebook.com/files/2012/09/OptimalLogo.jpg"><img class="alignright size-full wp-image-99937" style="margin-left: 10px; margin-bottom: 10px;" title="OptimalLogo" src="http://allfacebook.com/files/2012/09/OptimalLogo.jpg" alt="" width="180" height="180" /></a>Facebook advertising and marketing developer <a title="Optimal Calls Out French’s, Gerber Childrenswear, Toys “R” Us, Students First For Facebook Engagement Growth" href="http://allfacebook.com/optimal-frenchs-gerber-childrenswear-toys-r-us_b105617" target="_blank">Optimal</a> announced the additions of $7 million of funding, as well as an executive to oversee that cash, as former <a title="Live Gamer" href="http://www.livegamer.com/" target="_blank">Live Gamer</a> Senior Vice President of Finance and Operations Paul Suh joined the company as chief financial officer.</p>
<p> <a href="http://allfacebook.com/optimal-funding-cfo_b108986#more-108986" class="more-link">continued&#8230;</a></p>
<p>New Career Opportunities Daily: The <a href="http://www.mediabistro.com/joblistings/?c=rss">best jobs in media</a>. </p>]]></description>
<dc:creator>David Cohen</dc:creator>
<comments>http://allfacebook.com/optimal-funding-cfo_b108986#disqus_thread</comments>
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		<category><![CDATA[News]]></category>
		<category><![CDATA[About.com]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[DoubleRock]]></category>
		<category><![CDATA[Flexplay Technologies]]></category>
		<category><![CDATA[Funding]]></category>
		<category><![CDATA[GamerDNA Media]]></category>
		<category><![CDATA[GoDaddy]]></category>
		<category><![CDATA[James Altucher]]></category>
		<category><![CDATA[John Pappajohn]]></category>
		<category><![CDATA[Live Gamer]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Neu Ventures]]></category>
		<category><![CDATA[Optimal]]></category>
		<category><![CDATA[Paul Suh]]></category>
		<category><![CDATA[Rob Leathern]]></category>
		<category><![CDATA[Siemer Ventures]]></category>
		<category><![CDATA[Silicon Valley Bank]]></category>
		<category><![CDATA[Social Starts]]></category>
		<category><![CDATA[Stonnington Asset Allocation Fund]]></category>
		<category><![CDATA[Suraj Kumar Rajwani]]></category>
		<category><![CDATA[The Social Internet Fund]]></category>
		<category><![CDATA[Warren Adelman]]></category>
		<category><![CDATA[WGI Group]]></category>
<pubDate>Tue, 22 Jan 2013 13:06:11 +0000</pubDate>
  
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