Facebook wants to help you. The site recently redesigned its help center in an effort to get answers quicker to the people who need them. Through the help center, users can get quick answers to questions regarding privacy, timeline, pages, and several other topics.
Any confused, challenged or perplexed Facebook user who heads over to the Facebook Help Center Forum is in for nothing but added frustration these days. That’s because a gang of slimy spammers has full-on infiltrated the forum center, originally built to capture and address user questions from authentic Facebookers, who’d be hard pressed to slip in an organic question now amid the “Watch Live!!!!” posts and threads of jumbled nonsensical emoticons.
Facebook quietly rolled out a revamp of its help center, with a robust drop-down menu and access to help pages without users having to leave the page they started from.
Do you receive notifications about things that may have been deleted on Facebook?
Don’t worry — we can help you get back on Facebook.
Enjoy helping other Facebook users? Facebook is giving the most helpful users points within the Facebook help discussions area. What those points are worth is unknown as it appears to be nothing more than a leaderboard. Right now Aubrey Tebbs of Provost, Utah appears to be the most helpful person on the English-speaking Facebook by a wide margin. Apparently those who show up in the top 5 can opt out of having their name displayed within the help leaderboard.
This evening Facebook announced a redesigned help center which aims to make it easier for Facebook users to find the answers to the problems they are having. Personally, I don’t use the help center too often, however I know that Facebook has been steadily improving the help area over the past couple years. Today, Facebook has announced a number of additional features.