Facebook and social customer-experience provider Lithium Technologies promoted Misha Logvinov to the newly created position of senior vice president and chief customer officer.
In the digital age, businesses must get social or they'll get left behind. Learn how to give your business an extra edge over competitors at AllFacebook Marketing Conference, June 5 in San Francisco. You'll hear from social media strategists and brand managers at Toyota, UNICEF, and Starwoods Hotels & Resorts. Register today. Consolidation hit the social customer-care sector Tuesday, as Lithium Technologies announced that it acquired Social Dynamx and rebranded their combined offerings as Lithium Social Web.
Facebook and social customer-experience provider Lithium Technologies rolled out its next-generation solution today, adding features such as rich media interactions, ad hoc groups, streaming conversations, and an improved ratings and reviews module.
