KLM Royal Dutch Airlines once again soared to the top of the quarterly Socially Devoted social customer-service report from analytics outfit Socialbakers, which added that brands on Facebook responded to 65 percent of questions in the first quarter of 2014, up from 59 percent in the fourth quarter of 2013 and 60 percent in the year-ago period.
With Mother’s Day on the calendar this coming Sunday, Facebook examined the relationships between mothers and their children on the social network, finding that 13 percent of children planned to wish their moms a happy Mother’s Day on Facebook.
Unless you work for the company, your invitation to try the messaging beta will include an email adddress ending in @facebook.com.
Don’t want to wait for Facebook to send you an invite to Facebook email? We have one invite available.
If there’s anything to take away from today’s announcement from Facebook, it’s that the company has not released a direct competitor to Gmail or any other messaging provider. Instead, Facebook’s Social Inbox is a messaging platform for interacting with the people you care about.
The anticipation for tomorrow’s Facebook Mail announcement couldn’t be greater.
Yahoo! has launched a new version of its free email service with Facebook included.
Last week Kristen Nicole, the other writer of this site, temporarily lost almost 1,000 messages from her Facebook inbox. This week other users have been reporting the issue including Stefanos Kofopoulos who received multiple errors stating that “Sorry, the contents of this thread are temporarily unavailable. Please check back later.” Many users have hundreds if not thousands of messages now on Facebook and are becoming increasingly reliant on the service for daily communication.