The Federal Trade Commission received 1,655 complaints about Facebook in 2012 — down from 2,171 in 2011, but up from 1,381 in 2010 — but what were people complaining about?
Facebook is doing its part for suicide prevention month in September by sharing an infographic detailing how its users can quickly access resources or submit reports to the social network about friends under duress, and running a public-service announcement across Facebook for the rest of the month directing its users to the infographic.
Can posts on Facebook and other social networks, and text messages, be used to help determine if there is a risk of suicide? Facebook, Patterns and Predictions, and the Veterans Education and Research Association of Northern New England aim to find out with their collaboration on The Durkheim Project.
Facebook continued its efforts on the suicide-prevention front by teaming up with Save.org (Suicide Awareness Voices of Education) to study suicide victims’ activity on the social network in the days just prior to their deaths.
Facebook is continuing its ongoing efforts to combat bullying and address other public safety issues, with a high-ranking executive joining a panel of government and private-sector leaders in the release of a long-awaited report addressing suicide prevention.
Facebook already provides suicide-prevention services, but the social network announced a special initiative targeting the U.S. military and its families, teaming up with Blue Star Families and the Department of Veterans Affairs to offer customized services to veterans, active-duty military-service members, and their families.
Facebook is doing its part to help prevent suicide, enabling users who see possible suicidal thoughts on their friends’ pages to report it to the social network by clicking on a link, after which the social network will email the friends and encourage them to call the National Suicide Prevention Lifeline or engage in live chats with crisis counselors.