
Cyclists, casual and professional, have a unique relationship with their gear. They really depend on it day in and day out to get them where they need to be, and a bad piece of equipment can mean being stranded. This trust and dependency breeds a strong brand relationship between cyclists and their chosen brands — the kind of connection all businesses should aspire to create. We took a look at the timeline pages of four large manufacturers to see how they were fostering that relationship. We also pulled out some best practices that your business could take away from them.
Lisa Raphael (left), the social media producer at Katie Couric's daytime talk show Katie, is one of our featured speakers in Mediabistro's upcoming 