The partnership between Facebook and social TV analytics specialist SecondSync, announced in late January, bore its first fruit in the form of white paper Watching with Friends, which generated its findings from an analysis of several television shows from September 2013 through January 2014 in the U.S., U.K., and Australia.
Internet.org — the global partnership formed by Facebook, Ericsson, MediaTek, Nokia, Opera, Qualcomm, and Samsung, with the goal of connecting the two-thirds of the world’s population currently without Internet access — released a white paper Monday on the important role efficiency must play in achieving that goal.
For years, social marketing was largely spurred by brands. But now, a company can’t just push a message on Facebook and expect its fans to buy into it. As social customer engagement platform Get Satisfaction points out in its newest white paper, creating a cohesive network of fans who are willing to talk to each other about the company is the next step for brands to succeed both on Facebook and other social networks.